ChargedUp FAQs

Got a question that you're dying to know the answer to?

Venue FAQ's

How do I get a ChargedUp station and what does it cost?

The stations are free? What's the catch?

What happens when the station arrives at my venue?

How does it work?

How much does it cost to rent a power bank?

Am I responsible for maintaining the hardware?

Customer FAQ's

How much does it cost to rent a power bank?

What is the most I will be charged for using the service?

How do I rent and return a power bank?

I rented a power bank but it isn't working, what should I do?

What does it mean when you say "first 5 minutes free?"

Is the app up-to-date?

What devices can ChargedUp power banks charge?

What happens if the ChargedUp station is too full or totally empty?

Need help or have a question our FAQs don't answer? You can get in touch with us via our live chat on our site!

Alternatively, please email [email protected]

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